Emergency Response & Preparedness prepares adult day services staff and volunteers to act quickly and correctly when something goes wrong. Centers serve participants who may not be able to evacuate or respond to an emergency on their own, which makes staff readiness essential — and staffing ratios are built around participants' ability to self-preserve for exactly this reason. This course covers the center's emergency plan and your role, fire response (RACE and PASS), severe weather and tornado sheltering, medical emergencies, evacuation considering self-preservation, missing participants, security threats, and clear communication. It stresses three constants: protect life first, follow the plan, and communicate clearly. The throughline: emergencies are won in the first minutes, and your preparation — knowing the plan, your role, and the participants who need the most help — is the difference between a controlled response and a crisis.