The Outpatient Mental Health Clinic & 245I.20 orients clinic staff — clinicians, practitioners, front-office, and support — to how a certified outpatient mental health clinic works and the standards that govern it. Mental health clinics provide diagnostic assessment, therapy, and other outpatient services, and everyone in the clinic, from the front desk to the therapy room, contributes to good care. Mental health clinics are certified in Minnesota under Minnesota Statutes section 245I.20, within the Mental Health Uniform Service Standards Act (Chapter 245I). This course explains what an outpatient mental health clinic is and the services it provides, the treatment team and certification requirements, the roles across the clinic, intake and case assignment, supervision, and the standards that keep clients safe and care effective. The throughline: a mental health clinic is a coordinated team operating within clear standards, and every staff person — clinical and non-clinical — plays a part in delivering safe, effective, client-centered care.