This lesson is the foundation for everything that follows. It explains what 245D services are, how they fit into Minnesota’s Medicaid waiver system, and the difference between basic and intensive support services. You’ll learn who you serve, where services happen, and what your core responsibilities are as a direct support professional. You’ll also learn the rules that govern your own training: when you must complete orientation, how often you train, and how your competency is verified under Minn. Stat. 245D.09.