Positive Supports Rule for Managers

The Positive Supports Rule applies to every 245D-licensed agency — and most PSR licensing violations aren’t caused by staff who don’t know the rule. They’re caused by leadership that never built the compliance infrastructure to support it. This comprehensive course is built specifically for Designated Coordinators, Designated Managers, owners, and compliance staff. It is the manager-side companion to M15 (PSR Core for direct care): where M15 teaches technique, MT-PSR-M teaches oversight, authorization, documentation, and survey defense.

Across eight modules you will learn why PSR accountability rests on license-holder leadership; what your written policy and documentation systems must contain; how to oversee positive support and behavior support planning; how to lawfully authorize, document, and review restricted practices and rights restrictions using consent and a Positive Support Transition Plan; the absolute line around prohibited procedures and the point at which conduct becomes reportable maltreatment under 245A.65; how to administer an Emergency Use of Manual Restraint (EUMR) program including documentation, notification timelines, debrief, and trend analysis; how to conduct internal review and corrective action under 245D.11; and how to operate a training-documentation system that keeps your agency survey-ready every day. The course closes with quality-improvement and staff-wellness practices that reduce restrictive interventions over time.