245D Designated Coordinator & Designated Manager Certification

Become the DC or DM Your Agency Can Stake Its License On

Every Minnesota 245D-licensed agency must have a qualified Designated
Coordinator (DC) and Designated Manager (DM) — and when
DHS reviews your program, these two roles are where compliance holds together or
falls apart. The CareCertify DC/DM Certification Program is a complete,
self-paced online certification built statute-by-statute on Minnesota Statutes
chapter 245D and Minnesota Rules chapter 9544 — current law, current
terminology, current expectations.

No travel to the metro. No waiting for the next scheduled class. Train your
DC or DM this week — from Grand Rapids to Rochester, Moorhead to Winona.

What Makes This Program Different

• A simulated DHS licensing review as your final exam. In the
  capstone, you audit a fictional agency’s files and find what a licensor would
  find — before a licensor ever finds it in yours.
• Scenario-based exams, not memory quizzes. Every question
  puts you inside a real DC/DM judgment call. Every wrong answer teaches you why
  it fails under the statute.
• Current-law accuracy. Built on the current statutes —
  including the 2022 “support plan” terminology change and recent amendments to
  DM qualification language that older training materials still miss.
• A reference library you keep. Each module includes a
  print-ready participant guide with checklists, worksheets, and quick-reference
  cards designed to live on your desk, not in a downloads folder.
• QR-verified certificate. Your certificate carries a
  verification code any license holder or licensor can validate in seconds at
  carecertify.net/verify.

Who This Program Is For

• New and current Designated Coordinators and Designated Managers
• License holders preparing to promote a DSP or lead staff into a DC role
• Owners of small 245D agencies wearing both hats — legally and safely
• Administrators who want DC/DM oversight systems that survive a licensing
  review

The 12-Module Curriculum (12–16 hours, self-paced)

1. The Leadership Backbone of 245D: DC/DM Roles, Duties & Qualifications
   (§245D.081)
2. License Types & Service Categories: Basic vs. Intensive
3. Service Initiation & Planning: Intake Through the 45-Day Meeting
4. Person-Centered Planning & Writing Measurable Outcomes
5. Service Recipient Rights & Rights Restrictions (§245D.04)
6. Positive Supports Rule & Emergency Use of Manual Restraint (Minn. R. 9544)
7. Health Services & Medication Oversight (§245D.05)
8. Incidents, Emergencies & Internal Reviews — Closing the Loop (§245D.11)
9. Staffing: Qualifications, Orientation, Training & Competency (§245D.09)
10. Progress Reports, Reviews & Meetings
11. Documentation, Data Privacy & Records (§245D.095)
12. Correction Orders & the CAPSTONE: Your Simulated Licensing Review

What You Earn

Learners who complete all 12 modules and pass the capstone earn the
CareCertify DC/DM Certification — a QR-verified credential
documenting training aligned to the duties and qualification requirements of
Minn. Stat. §245D.081. Certificates include the verification registry link your
personnel file (and your licensor) will want.

CareCertify is built in Minnesota, for Minnesota 245D providers — by
people who run 245D compliance every day.