245D Manager Training Course

245D manager training in Minnesota is mandatory for every licensed agency: each must have a qualified Designated Manager who meets specific training and competency requirements under Minn. Stat. §245D.09, Subd. 3. This 245D Manager Training Course is designed for new and existing Designated Managers, agency owners, and supervisors who need to fulfill their compliance obligations and lead their teams effectively.

What This Manager Course Covers

This 9-lesson course covers the full scope of Designated Manager responsibilities: developing and maintaining policies and procedures, supervising Designated Coordinators and direct support staff, managing critical incident reporting under Minn. Stat. §245D.06, overseeing individual service planning and coordination, conducting staff performance evaluations, and ensuring ongoing compliance with DHS licensing standards.

Beyond Compliance: Leading Your Team

Beyond the legal requirements, this course prepares managers to build strong teams, reduce staff turnover, handle difficult situations, and maintain the documentation systems that protect your agency during a DHS licensing review or audit. Completers gain a solid understanding of the operational and regulatory framework governing 245D services — including home and community-based services (HCBS), individualized home supports, supported living services, and day program operations.

Who Should Enroll

Designated Managers, agency owners, and supervisors will benefit most. CareCertify also offers bundled manager and staff training packages for agencies that want to bring their entire team into compliance at once.

Related training: 245D Direct Support Professional Orientation | 245D Annual Refresher Course 2026

Topic hub: 245D Training in Minnesota

Enroll today to meet your Minnesota DHS Designated Manager training requirements and strengthen your agency’s compliance foundation.