This online course is designed for Designated Coordinators (DC) and Designated
Managers (DM) at Minnesota 245D licensed providers. If your agency delivers waivered
support services — ICLS, IHS, Homemaker, Respite, Night Supervision — this course
gives you the compliance knowledge and operational framework to manage those services
correctly and confidently.
Minnesota’s 245D licensing standards require that every provider have a qualified
Designated Coordinator and Designated Manager. This course is built around what those
roles need to know about waivered services — not just the rules, but how to manage
documentation, staff, outcomes, and the ongoing CFSS transition from a manager’s seat.
**What You’ll Learn:**
– The full landscape of 245D waivered support services and your role as DC/DM
– Individual Community Living Supports (ICLS) — what they cover, who qualifies, and
how to coordinate delivery
– Homemaker Services — light cleaning to ADL assistance, billing distinctions, and
staff oversight
– Respite Care — in-home and out-of-home models, primary caregiver relief, and
operational considerations
– Night Supervision Services — awake staff requirements, documentation standards,
and safety protocols
– Documentation, outcomes tracking, and managing staff across multiple service lines
– Individualized Home Supports (IHS) — with and without training, Waiver Reimagine
updates, and community integration requirements
– CFSS for the agency-model manager — how CFSS and waiver services intersect and
coexist
– CFSS Budget Model, FMS, and consultation services — how to guide your PCA clients
through the CFSS transition
**Who This Course Is For:**
– 245D Designated Coordinators (DC) preparing for or maintaining licensure
– Designated Managers (DM) overseeing waivered service lines
– Agency owners expanding into 245D waivered services
– Program managers cross-training across CFSS and waivered service delivery
– New managers entering a 245D-licensed home care organization
**Course Details:**
– 9 lessons | ~9 hours total | Lifetime access
– Knowledge assessments after every lesson
– Covers both basic 245D waivered services and CFSS crossover for managers
Curriculum
- 1 Section
- 9 Lessons
- Lifetime
- WSS Course18
- 1.1WSS-01 — Waivered Support Services: The Manager’s Overview1 Hour
- 1.2WSS-01 — Knowledge Assessment13 Questions
- 1.3WSS-02 — Individual Community Living Supports (ICLS)1 Hour
- 1.4WSS-02 — Knowledge Assessment13 Questions
- 1.5WSS-03 — Homemaker Services: Cleaning, Home Management & ADL Assistance1 Hour
- 1.6WSS-03 — Knowledge Assessment13 Questions
- 1.7WSS-04 — Respite Care: In-Home & Out-of-Home1 Hour
- 1.8WSS-04 — Knowledge Assessment13 Questions
- 1.9WSS-05 — Night Supervision Services1 Hour
- 1.10WSS-05 — Knowledge Assessment13 Questions
- 1.11WSS-06 — Documentation, Outcomes & Managing Staff Across Services1 Hour
- 1.12WSS-06 — Knowledge Assessment13 Questions
- 1.13WSS-07 — Individualized Home Supports (IHS)1 Hour
- 1.14WSS-07 — Knowledge Assessment30 Questions
- 1.15WSS-08 — CFSS for the Agency-Model Manager: How CFSS & Waiver Services Coincide1 Hour
- 1.16WSS-08 — Knowledge Assessment14 Questions
- 1.17WSS-09 — CFSS Budget Model, FMS & Consultation: Guiding PCA Clients to CFSS1 Hour
- 1.18WSS-09 — Knowledge Assessment14 Questions
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