📋 Initial Orientation for Direct‑Support Staff

Welcome to CareCertify’s Direct Support Staff Orientation Program.
This foundational training combines formal instruction with on-the-job learning to prepare you for excellence in delivering person-centered care under DHS 245D standards.

🧾 Module Overview

This module includes the following core training areas:

1. 🏢 Program Requirements & Policies

• Overview of DHS 245D requirements

• Company mission, values, and procedures

• Staff roles, responsibilities, and documentation duties

2. 🔐 Privacy & Data Security

• HIPAA basics and client confidentiality

• Secure handling of records (paper and electronic)

• Cybersecurity best practices

3. 🚨 Maltreatment Reporting

• Definitions of abuse, neglect, and exploitation

• Mandated reporter duties

• How and when to file a report

• Protections for reporters

4. 👤 Person-Centered Service Planning

• Philosophy and principles of person-centered care

• Respecting autonomy, preferences, and goals

• How to participate in service planning meetings

5. ⛑️ Basic First Aid & Emergency Response

• Recognizing emergencies (e.g. injury, fire, severe symptoms)

• First-response actions for bleeding, choking, and burns

• Emergency contact protocols and documentation

• Using 911 and urgent care coordination

6. ❌ Prohibited Procedures & Emergency Use of Manual Restraint (EUMR)

• What is prohibited: aversive, seclusion, chemical restraint

• Legal limits on use of physical restraint

• EUMR protocol, documentation, and DHS reporting

• Staff responsibilities in restraint-related emergencies

7. 🧍 Orientation to an Individual’s Personal Needs

Training includes direct supervision and review of:

• Activities of Daily Living (ADLs) like bathing, dressing, eating

• Medication administration policies

• Use of equipment (wheelchairs, lifts, etc.)

• Crisis response planning for specific individuals

📝 Completion Requirements

• Pass all quizzes with 80% or higher

• Complete the in-person or virtual competency checklist

• Sign orientation acknowledgment form

• Supervisor sign-off on OJT (On-the-Job Training) skills