Online Learning https://validator.w3.org/feed/docs/rss2.html Home Accurate Documentation & Electronic Visit Verification (EVV) M009 – Documentation & EVV Mandate M09 Mandated Reporting Vulnerable Adults M04 — Knowledge Assessment Which of the following best describes Electronic Visit Verification (EVV) under 245D? Under 245D, a DSP is required to document only services that they personally provided or directly observed. What is the correct method for correcting a handwritten documentation error in a paper record? A DSP completes a shift but forgets to document the services provided until two days later. This is acceptable as long as it is marked as a late entry. Which of the following is the BEST example of objective, compliant 245D documentation? MT011-IHS Service Hour Limits Under 245D, if an individual refuses a scheduled service, the DSP must document the refusal including what was said and what action the DSP took. My Orientation My Training Status Electronic health records (EHR) and EVV records have the same legal standing as paper records and are subject to the same accuracy and security requirements. Minnesota’s EVV compliance threshold — the percentage of visits that must be captured electronically — reached 80% for 245D providers as of April 1, 2026. The phrase ‘if it was not documented, it was not done’ means that from a regulatory and billing standpoint, services without documentation cannot be verified or reimbursed. MT011-IHS Service Hour Limits What must occur before a new IHS with Training billing block may begin after three consecutive hours? A DSP remains in the client’s home between service blocks but continues talking with the client and documenting activities. Does this constitute a valid service break? Which of the following events requires a formal incident report in addition to standard shift documentation? The 6-hour daily maximum for IHS with Training is counted per: A client receives 4 hours of IHS with Training from one DSP and 3 hours from a second DSP on the same day. Is this compliant? A client receives 5 hours of IHS with Training and 4 hours of respite care on the same day. How many hours count toward the IHS with Training daily cap? What must a DSP do in EVV when a second IHS with Training block is authorized on the same day? Under this policy, claims for IHS with Training that exceed the hour limits will be: What is the legal authority for the service hour limits in this policy? Which four waiver programs are affected by the CMS-approved amendments that triggered this policy? What should a supervisor do if they see a DSP’s EVV entry for IHS with Training that approaches or exceeds 3 consecutive hours? If a client’s assessed needs require more than 6 hours of daily direct support, what is the appropriate response? A scheduler is building a shift for a client who needs IHS with Training from 9 AM to 3 PM — six hours. How should the shift be structured? True or False: A DSP providing IHS without Training on the same day as IHS with Training must count the IHS without Training hours toward the 6-hour daily cap. When must staff receive training on policy BM-POL-IHS-2026-01? What are the four content areas this policy requires training to cover? Which of the following is a potential consequence of systematic non-compliance with this policy? What does ‘recoupment’ mean in the context of this policy? A DSP is delivering IHS with Training and notices they are approaching the 3-hour mark. The client still needs support. What should the DSP do? An existing service agreement for a client authorizes 8 hours of IHS with Training per day. What must Bella Mente do? True or False: The 6-hour daily cap for IHS with Training resets if a different DSP takes over the shift partway through the day. What system will enforce IHS with Training billing limits once activated by DHS? Under this policy, who is responsible for monitoring weekly EVV reports for IHS with Training entries that approach or exceed 3 consecutive hours? IHS with Family Training is different from IHS with Training in that it: A DSP clocks out of IHS with Training at 11:00 AM, takes a 20-minute break, then clocks back in for a second IHS with Training block at 11:20 AM. Is this compliant? MT011-IHS Service Hour Limits — Knowledge Assessment What is the maximum number of consecutive hours of IHS with Training that may be delivered in a single service block? What is the maximum total number of IHS with Training hours allowed per person, per day, across all providers? Which of the following services is NOT subject to the 3-consecutive-hour or 6-hour daily limits under this policy? A DSP clocks in at 8:00 AM for IHS with Training. Under the new policy, what is the latest they may bill IHS with Training in that first service block without a break? Blog M09 — Knowledge Assessment